Engineering

The team that built this also builds for you.

Provena Source works as it comes, and most buyers never need anything else. Where you need it joined to systems you already run, or where the evidence problem is bigger than one platform, the same engineers take the work.

Fixed scope, every time. A two-week diagnostic on your own data first, then a costed build. We do not quote before we have looked, and we do not open-end anything.

Start with a diagnostic See how engagements run

What we build

Four things, from the problem you have.

01 · Integration

Into the stack you already have

The problem. You already run a traceability platform, a PLM or an ERP. Another login is not an improvement, and your team will not maintain a second source of supplier truth.

What we build. Passport and supplier data mapped to your schema and delivered into the system you already use, with a conformance suite and a connector maintained against standard revisions. Where your suppliers run systems of their own, we connect those too — so the record reaches you from their floor rather than from a form filled in afterward.

Built to the CEN specifications cited in the Official Journal in July 2026. The same publishing path Provena Source uses.

02 · Your own record

When the evidence lives in six places

The problem. Supplier facts sit in procurement, in quality, in a compliance folder, in somebody's inbox. Nobody can say which version is current, and an earlier program probably stalled on exactly this.

What we build. Entity resolution across your systems, a claim model carrying evidence grades, and lineage that survives a migration — the canonical supplier record underneath whatever you build next.

The least glamorous of the four, and the one most often skipped before an AI program fails.

03 · AI engineering

AI your own reviewers will sign

The problem. The pilot works and cannot ship, because nobody will put their name on an answer that cannot say where it came from.

What we build. Grounded retrieval over your contracts, specifications and supplier correspondence, with span-level citation, abstention when the record is silent, retrieval that respects who is asking, and a signed answer carrying the model version. An evaluation set and regression harness handed to you.

The same discipline you can see in the grades on this platform, applied inside your four walls.

04 · Where to start

A two-week look, before anything else

What it is. A fixed-fee diagnostic on your own documents. Duty overpaid or never claimed, and how well your origin record would hold up if somebody asked for proof.

What you get. A graded findings document, a value case in your own numbers, and a scoped quote for whatever follows. A deliverable on its own terms, not a sales exercise.

If your accounts payable and your broker come back clean, the report says so and the fee is refunded.

How engagements run

What buyers ask before they take a call.

Diagnostic first	Always. We do not quote a build before we have looked at your data. If there is nothing worth building, both sides find out in two weeks rather than four months.
Payment	Fifty percent on signing, forty on acceptance-test pass, ten at handover. No part of the fee is tied to your production date.
Acceptance	Objective. The case set and the pass thresholds are agreed during the diagnostic and written into the SOW before it is signed.
Who delivers	Engagements are led from our San Jose office, with our international engineering team behind them.
Your data	We do not train models on it. Where screening intelligence is needed, you license the source and we build a vendor-agnostic connector. We do not resell a risk database.

What we do not do

Generic modernization, staff augmentation, or body-shopping.
Legal representation, customs filings, or any guarantee of a regulatory outcome.
Accuracy guarantees beyond an evaluation set agreed with you in writing.
Model training on your data, or autonomous action without a signed authority record.
Claims of coverage we have not built.

If what you need is on that list, we will say so in the first conversation rather than the fourth.

Start with a two-week look at your own data.

Fixed fee, a deliverable either way, and nothing larger quoted until we have looked.

Start a conversation

This page covers what buyers ask for most. The full catalog — nine offerings across diagnostics, builds and ongoing programs — is at surroundapps.com/ai-services.